**K&S Simple Stride Bags Shipping Policies**
1. Standard Shipping Policy All orders are processed within 1-3 business days. Overseas deliveries can take anywhere from 7-16 days. Delivery times vary based on location and shipping method selected at checkout. Order cut off time: 5pm. Free standard shipping on all orders over $100 within the UK. Flat rate of $5.99 for orders under $9.
2. Express Shipping For faster delivery, we offer express shipping options at checkout. Express orders are prioritised and dispatched within 24 hours. UK express delivery costs $6.00 and arrives within 1-3 business days.
3. International Shipping We ship to select international locations. Shipping costs and delivery times are calculated at checkout. Please note, international customers are responsible for any additional customs, duties, or taxes imposed by their country.
4. Local Pick-Up If you're near our local store, you can choose to pick up your order for free. Orders are usually ready for collection within 24 hours. We'll notify you once your order is ready for collection.
5. Eco-Friendly Shipping In support of sustainable practices, we offer a green shipping option. Choose our eco-friendly packaging at no extra cost, and we’ll plant a tree for every eco-shipment!
6. Track Your Order Once your order is dispatched, you’ll receive a confirmation email with tracking information. Use this to follow your order’s progress and estimated delivery date.
7. Delayed or Lost Shipments In rare cases of delays or lost parcels, please allow up to 10 business days for domestic orders and 20 days for international orders before contacting us. We’ll investigate and ensure your issue is resolved promptly.
8. Returns & Shipping Costs Customers are responsible for return shipping costs unless the product arrives damaged or there is an error with the order. For more details, see our Returns Policy.
9. Free Shipping for Loyalty Members Sign up to our loyalty programme to enjoy free standard shipping on all UK orders, no minimum spend required.